Hello! Welcome to Melly Luna! Thank you for your interest and maybe even your purchase :). I am an Engineer by day and was looking to get back to my creative roots to have some relief from the 8+ hours I spend a day thinking logically.
Each piece has to complete my quality test - if I wouldn't hang it on my wall I won't sell it. Happy accidents may occur, but I am a perfectionist so be assured that nothing is posted that I am not happy with.
Have fun browsing and contact me with any questions!
You can also contact me at:
I accept Paypal, direct Etsy payments via Debit/Credit cards, and Etsy gift cards.
Your files will be available to download once payment is confirmed.
Once payment is received, I will ship your purchase within the timeframe listed for the item. Some items take longer than others if they are being custom made. You will receive an automated email to the email address specified during your order.
I occasionally have to go on travel for work and will post a message on the Melly Luna homepage if delays should be expected.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
If you are in any way unhappy with your purchase, please contact me and we will make arrangements for a return/replacement. Please provide specific details as to why you would like to return the order so that I can improve my processes/technique.
Please understand that this work is very personal to me and I own the rights to each piece.
I take special orders! I will work closely with you to make a piece that meets your vision. Have a friend that you need a gift for but aren't sure what they'd like? I can help with that too! I've helped many happy clients create the perfect gift.
Please allow 1-2 weeks for special orders to be filled.